{"id":2769,"date":"2026-04-09T23:40:14","date_gmt":"2026-04-09T15:40:14","guid":{"rendered":"https:\/\/lotusjadetrading.com\/?page_id=2769"},"modified":"2026-04-09T23:40:17","modified_gmt":"2026-04-09T15:40:17","slug":"2769-2","status":"publish","type":"page","link":"https:\/\/lotusjadetrading.com\/index.php\/2769-2\/","title":{"rendered":""},"content":{"rendered":"\n<h1 class=\"wp-block-wd-title title wd-72174a8a\"><strong>Refund &amp; Return Policy<\/strong><strong><\/strong><\/h1>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9d73a543\">Last updated: April 9, 2026<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-df1f30b1\">Thank you for shopping at LotusJade TRADING LIMITED. We want you to be completely satisfied with your purchase.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-ccd5db45\"><strong>Return Eligibility<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-02b2bbc0\">You may request a return or refund within <strong>30 days<\/strong>\u00a0of delivery. Items must be unused, undamaged, and in their original packaging.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-defb86ba\"><strong>Non-Returnable Items<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-df97f9d8\">The following items are not eligible for return:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Clearance or final-sale items<\/li>\n\n\n\n<li>Personalized or custom-made products<\/li>\n\n\n\n<li>Hygiene and personal care products<\/li>\n\n\n\n<li>Opened or used consumable items<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-66c5fb77\"><strong>Refund Process<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9874bf27\">Once we receive and inspect your returned item, we will notify you of approval or rejection. Approved refunds will be processed to your original payment method within 5\u201310 business days.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-8309b90d\"><strong>Return Shipping<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-eee07ea6\">Return shipping costs are the responsibility of the customer unless the item is defective, damaged, or shipped incorrectly by our team.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-18f14e58\"><strong>How to Initiate a Return<\/strong><strong><\/strong><\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8cee3f03\">To start a return, please contact our customer service at:LotusJadeTRADINGLIMITED@outlook.com<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2769","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lotusjadetrading.com\/index.php\/wp-json\/wp\/v2\/pages\/2769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lotusjadetrading.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lotusjadetrading.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lotusjadetrading.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lotusjadetrading.com\/index.php\/wp-json\/wp\/v2\/comments?post=2769"}],"version-history":[{"count":1,"href":"https:\/\/lotusjadetrading.com\/index.php\/wp-json\/wp\/v2\/pages\/2769\/revisions"}],"predecessor-version":[{"id":2770,"href":"https:\/\/lotusjadetrading.com\/index.php\/wp-json\/wp\/v2\/pages\/2769\/revisions\/2770"}],"wp:attachment":[{"href":"https:\/\/lotusjadetrading.com\/index.php\/wp-json\/wp\/v2\/media?parent=2769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}